Refund and Returns Policy

Brand Name: Al Hiba  

Website: https://alhibabd.com/  

Trade License: TRAD/DSCC/001525/2021

Returns

  1. If you are not satisfied with your purchase, you may return it within 7 to 10 working days from the date of delivery.
  2. The item must be unused, in the original packaging, and with all tags attached.

Refunds

  1. Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  2. If approved, the refund will be processed, and a credit will be applied to your original method of payment within 7 to 10 working days.

Exchanges

  1. If you wish to exchange an item, please contact our customer service team. Exchanges are subject to product availability.

Shipping

  1. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.